At Sonali Fashion Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from our online store. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We collect personal information that you provide to us directly when you make a purchase, register an account, sign up for our newsletter, or contact customer support. This information may include:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address.
  • Payment Information: Credit/debit card details, billing address, and other payment-related information.
  • Browsing Data: Information about your interactions with our website, such as IP addresses, browser type, pages visited, time spent on the site, and referring URLs (this helps us improve our website’s performance and user experience).

2. How We Use Your Information

We use the information we collect to provide and improve our services, including:

  • Processing Orders: To complete your purchases, process payments, and deliver your items.
  • Customer Support: To respond to your inquiries, process returns (if applicable), and address any concerns you may have.
  • Marketing: To send promotional emails, updates, special offers, and newsletters that may interest you. You can opt out of marketing communications at any time.
  • Website Improvements: To enhance our website’s performance and tailor content to better meet your preferences.
  • Legal Compliance: To comply with legal requirements, resolve disputes, and enforce agreements.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes:

  • Encryption: We use secure, encrypted connections (SSL) to protect your sensitive payment and personal information during transmission.
  • Data Storage: Personal information is stored in secure systems with access limited to authorized personnel only.
  • Regular Audits: We regularly audit our systems to ensure that your data remains protected from unauthorized access.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, and fulfill orders. These third parties are obligated to keep your information confidential and are only permitted to use it for the purposes outlined in this policy.
  • Legal Requirements: We may disclose your information if required by law, or to protect the rights, property, or safety of Sonali Fashion Hub, our customers, or others.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

  • Track Website Usage: Monitor site traffic, analyze user behavior, and improve the functionality of our website.
  • Personalize Content: Tailor advertisements and content to suit your preferences.

You can choose to disable cookies through your browser settings, but please note that this may affect some features of the website.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Update: Correct or update any inaccurate personal information.
  • Delete: Request that we delete your personal information (subject to certain legal exceptions).
  • Opt-Out: Unsubscribe from our promotional emails by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.

To exercise any of these rights, please contact us at contact@sonalifashion.in

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We recommend reviewing the privacy policies of those websites before providing any personal information.

8. Children’s Privacy

Sonali Fashion Hub does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please feel free to contact us:

  • Email: contact@sonalifashion.in
  • Phone: +91 9144244716
  • Address: Kambal Kendra Road, Naiabadi, Mandsaur (M.P.), 458001

By using Sonali Fashion Hub’s website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.